Frequently Asked Questions

It varies from country to country. For further details contact us at: 1800-222-225 or whatsapp us on: +91 7304275682

Yes it is possible to do that! Just change your shipping country to India get your order delivered to your loved ones in India. If you’re facing any issues, please Contact us at: 1800-222-225 or whatsapp us on: +91 7304275682

Yes, we do! Please contact us to know if we can ship to your country

We are currently not accepting returns or exchanges on international orders.

We are happy to help customise any design you have in mind and deliver it is to your door step.

The moment your order is cleared at customs and dispatched, we will share the tracking link with you. In case of any queries before dispatch, please Contact us at: 1800-222-225 or whatsapp us on: +91 7304275682

Yes, COD is available on all jewellery.

No additional charges on COD.

Yes, EMI option is available.

No additional charges on COD.

If you have all the required documents ready and down payment made within 24 hours, we can try and expedite the process. As soon as you inform us, we’ll forward your request to the Fastbanking team which will ensure that loan is approved within 4 days.

Yes, there are absolutely no charges for Try at Home (Only available in Mumbai)

You can select up to 5-10 products for Try at Home. If you would like to select a few more designs to try, please contact us on: 1800-222-225, and we will help you with it.

You can call us at our toll-free number 1800-222-225 or mail us at: Care@whpjewellers.in

The balance amount will be refunded to the same account from where the payment had been made. In the case of COD, the difference will be transferred to the bank details shared by you with our customer representative

It’ll take around 7 to 10 business days for the refund amount to reflect in your account.

Call us on 1800 222 225 between 9:30am to 8:00pm. Our customer representative will assist to book your order.

NO, we have free shipping in India.

Yes, All gold Jewellery is BIS Hallmarked.

We Have Multiple payment options available such as credit card, debit card, net banking or cash-on-delivery.