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FREQUENTLY ASKED QUESTIONS

Do you ship outside India?
How much is the shipping charge?
I live outside India, but I want to have the order delivered in India. Is it possible?
Do I have to pay any additional custom duty charges for my order?
How can I return/exchange an item shipped internationally?
Can you customise a design just for me?
Once I’ve placed my order, how do I track?
Is COD option available for all jewellery?
Is there any additional charge for the COD shipment?
Is the EMI option available?
Is there any additional charge for the COD shipment?
How do I expedite my EMI process?
Is the Try at Home service free?
How many products can I try?
How do I place an exchange order and when should I do so?
How will I get a refund for the difference in amounts?
How many days will it take for the refund to reflect in my account?
It’ll take around 7 to 10 business days for the refund amount to reflect in your account.
Do I have to bear the shipping cost?
Is the Gold jewellery is hallmarked?
What are the different payment options?